JOB HIRING: Product Champion

Sep 29, 2020

Role: Product Champion  
Reporting Manager: Oliver Houlcroft    
Role Type: Part-Time Remote Volunteer Position 
Commitment: 10-15 hours per month 

About Somos21

Somos21 is a not-for-profit organisation promoting greater connection and collaboration between students, professionals, and businesses/organisations across Australia and Latin America. Somos21 seeks to deliver impact across 3 key spheres:
Personal - Strong personal relationships and a sense of belonging and purpose at an individual level.
Professional - Strong human capital, trade, and investment flow between Australia and Latin America.
Social - Social and economic development in disadvantaged communities of Australia and Latin America.

About the Role  

Somos21 is searching for a proactive and talented individual to join our team and lead to the growth and development of our online collaborative platform with Hivebrite (https://hivebrite.com/), aimed at fostering connections between Australia and Latin America. The chosen individual will have solid IT skills and a deep understanding of computer programming, digital portals, and will be able to unlock the power of the platform as a means to grow our community. 

General Responsibilities 

  • To protect the brand reputation of Somos21 
  • To observe all the core values and understand the strategic directions of Somos21
  • To demonstrate a high level of knowledge of Somos21 and support all that it stands for

Areas of Accountability & Major Responsibilities

  • Support Somos21 volunteers and platform users to understand the platform and how it operates. 
  • Serve as the point of contact for all platform-related enquiries, from internal and external stakeholders. 
  • Provide leadership in the architecture, design, and execution of activities within the platform, to improve the overall experience for users.
  • Review new and existing functionality, check for bugs/glitches in the platform, and suggesting improvements.
  • Reconfigure aspects of the platform to ensure that it is providing sufficient value to our community.
  • Develop ‘how-to’ manual, outlining platform use, and benefits.
  • Maintain contact and collaborate with our Hivebrite Account Manager, looking for opportunities to update and improve user experience. 

What we are looking for

  • Experience in UX/UI to increase online activity and user engagement 
  • Ability to work independently and as part of a diverse team 
  • Proactive, self-motivated problem solver, always looking for opportunities to improve the platform
  • Experience coding and diving into technical details
  • Strong Hivebrite skills, or the brains, and willingness to learn/improve
  • Excellent communicator, especially with interpreting technical jargon for non-techies

If you are interested to apply, please send your CV and cover letter to oliver.houlcroft@somos21.org.

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