JOB HIRING: Product Champion

Sep 29, 2020

Role: Product Champion  
Reporting Manager: Oliver Houlcroft    
Role Type: Part-Time Remote Volunteer Position 
Commitment: 10-15 hours per month 

About Somos21

Somos21 is a not-for-profit organisation promoting greater connection and collaboration between students, professionals, and businesses/organisations across Australia and Latin America. Somos21 seeks to deliver impact across 3 key spheres:
Personal - Strong personal relationships and a sense of belonging and purpose at an individual level.
Professional - Strong human capital, trade, and investment flow between Australia and Latin America.
Social - Social and economic development in disadvantaged communities of Australia and Latin America.

About the Role  

Somos21 is searching for a proactive and talented individual to join our team and lead to the growth and development of our online collaborative platform with Hivebrite (, aimed at fostering connections between Australia and Latin America. The chosen individual will have solid IT skills and a deep understanding of computer programming, digital portals, and will be able to unlock the power of the platform as a means to grow our community. 

General Responsibilities 

  • To protect the brand reputation of Somos21 
  • To observe all the core values and understand the strategic directions of Somos21
  • To demonstrate a high level of knowledge of Somos21 and support all that it stands for

Areas of Accountability & Major Responsibilities

  • Support Somos21 volunteers and platform users to understand the platform and how it operates. 
  • Serve as the point of contact for all platform-related enquiries, from internal and external stakeholders. 
  • Provide leadership in the architecture, design, and execution of activities within the platform, to improve the overall experience for users.
  • Review new and existing functionality, check for bugs/glitches in the platform, and suggesting improvements.
  • Reconfigure aspects of the platform to ensure that it is providing sufficient value to our community.
  • Develop ‘how-to’ manual, outlining platform use, and benefits.
  • Maintain contact and collaborate with our Hivebrite Account Manager, looking for opportunities to update and improve user experience. 

What we are looking for

  • Experience in UX/UI to increase online activity and user engagement 
  • Ability to work independently and as part of a diverse team 
  • Proactive, self-motivated problem solver, always looking for opportunities to improve the platform
  • Experience coding and diving into technical details
  • Strong Hivebrite skills, or the brains, and willingness to learn/improve
  • Excellent communicator, especially with interpreting technical jargon for non-techies

If you are interested to apply, please send your CV and cover letter to


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