Are you looking for a fast-paced environment where you can blend your technical curiosity and experience with your passion for helping others succeed in overcoming some of their biggest digital transformation challenges? If so, look no further. Dynatrace wants to talk to you!
The world needs perfect software and Dynatrace works with some of the world’s leading brands to deliver this, including Adobe, Samsung, Verizon, Starbucks, Virgin Money, Ford, and Experian. The Dynatrace ONE team takes the core principles of Agile software development and applies them to delivering amazing customer experience to these and other 2,000+ customers around the world. Dynatrace bring together customer success, customer service, and technical consulting disciplines into cross-functional “squads” with a single focus—to make their customers successful.
As a Product Specialist, you will use your product and industry expertise to accelerate product adoption, drive user satisfaction, and provide strategic consulting to customers. This is done primarily through providing in-product assistance (chat), customized coaching sessions, and product onboarding. Through these customer engagements, you will have the opportunity to educate customers about the latest product enhancements and how to get they can the most value from them. Since Dynatrace ONE is embedded into its product, you will be the voice of the product as well as provide the voice of the customer to their product management and Dynatrace leadership teams.
This role is based in Sydney, Australia office where Dynatrace continues to support and grow one of its fastest growing regions.
To apply, click the link here.