Are you looking for a fast-paced environment where you can blend your technical curiosity and experience with your passion for helping others (in this case, our customers) succeed in overcoming some of their biggest digital transformation challenges? If so, look no further. We want to talk to you!
As a Product Specialist, you will use your product and industry expertise to accelerate product adoption, drive user satisfaction, and provide strategic consulting to our customers. This is done primarily through providing in-product assistance (chat), customized coaching sessions, and product onboarding. Through these customer engagements, you will have the opportunity to educate our customers about our latest product enhancements and how to get they can the most value from them. Since Dynatrace ONE is embedded into our product, you will be the voice of our product as well as provide the voice of the customer to our product management and Dynatrace leadership teams. We would also love you to join us at local conferences and meet-ups to share how our automated, full-stack, AI-powered monitoring platform is helping our customers lead their industries.
This role is based in our Sydney, Australia office where Dynatrace continues to support and grow one of our fastest growing regions.
For interested applicants, you may also apply here.